Had my furnace serviced Sept. 19 by Border's technician Kevin and he showed up on time and was very courteous and knowledgeable. He did a thorough job and went over the report with me when he finished. Best money I have spent was on their service agreement.
We had signed up for an inspection of our furnace. Our home is only 4 years old so we didnt expect any issues. We had an issue - with birds. The whole system, including the intake pipe and furnace parts were full of nest and bird remains. A mess. Julius did a fantastic job for us. He was professional, methodical, and pleasant to deal with. He explained the issues and what he was doing every step of the way. His attention to detail was much appreciated.
Justin very knowledgeable and informative. Quite apparent that he loves his job and the company he represents. A pleasure to have in our home.
Jeff was very knowledgeable and professional. He did a great job of giving me enough information to make informed decisions without overwhelming me. I felt very comfortable having him in our home and feel confident that he took good care of my family and me. Thanks Jeff! :)
UPDATED REVIEW: Richard and his team were phenomenal. They arrived 10 minutes early at 7:50 to install our air conditioning. They worked quickly and were so quiet my toddler was able to nap through them working in the room below them. The space was tidied up and all of the cables running through the walls to the unit were neatly secured. I appreciated how friendly and personable the staff were, when there are strange men in your house for 7 hours its nice to feel comfortable. Borders quote wasn't the least expensive, but they had the best service and warranty behind their product and were one of the few companies we had quote the job that included the electrician - a must for me because I've tried co-coordinating multiple tradesmen and it was a chore. Highly recommend Border!FIRST REVIEW: Steve went above and beyond. He came out and diagnosed our problem and gave me clear directions on who to call to have the water shut off to our house. He arrived 10 minutes early on the service day and waited patiently while the city (who arrived 30 minutes earlier) took an hour and a half to find our water shut off. Our dog was sick and had an accident in the area Steve was working, and he unknowingly set his toolbox in poop. He was able to laugh it off and was so understanding while I was beyond embarrassed. Altogether he spent 15 minutes working and fixed our problem. Will be calling next time he's needed and hopefully he will come back
Border Plumbing, Heating & Electrical is a Canadian Plumber based in Kelowna, British Columbia. Border Plumbing, Heating & Electrical is located at 1-817 Finns Rd, Kelowna, BC V1X 5B8, Canada.
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