I'm happy coming here, and so is Roland. We are always greeted with smiles and care. For the last visit Roland had his boy bits removed and an additional lump. The vets take the time to talk to me and make sure I'm comfortable. Surgery went well and Roland is back to 100%!Thank you!
I wish I could give this review zero stars, like it deserves. Our 15 year old dog had a seizure/stroke (still not sure what it was). Hes back to his old 15yr old self today, despite Rutland Pet hospitals decline to even look at him (they were still open for a half hour-the rude receptionist told us cold-heartedly that even though the vet was on his last appointment of the day, he wasnt willing to see us!). Thankfully Roofus was fine once we got him to Fairfield Animal Hospital. Big thanks to Hospitals that have great staff, nurses and vets like Fairfield. Rutland Pet hospital should go there for some training in compassion and professionalism.
Horrible experience with the head vet. He is rushed, lacks empathy and caring, offers no teaching or information on the issue at hand and does not even discuss options. We switched to Fairfield and it has been night and day as far as veterinary care goes.
Truly a caring place...and sadly not all vets are. Dr. Jay and his colleagues have cared for and treated our beloved dog for over 11 years now and done a wonderful job.
As far as I know, this is the only place that has a resident reptile specialist in Kelowna. I feel like the prices are pretty reasonable, however we waited for at least 45 minutes after our scheduled appointment time before seeing the vet, which is pretty insulting if you ask me. On top of this, our vet didn't seem very helpful, any advice we got was from very direct prompting by us, though he did seem very knowledgeable in his field.
Rutland Pet Hospital - Kelowna Vet Clinic is a Canadian Veterinary Care based in Kelowna, British Columbia. Rutland Pet Hospital - Kelowna Vet Clinic is located at 595 Houghton Rd, Kelowna, BC V1X 6E9, Canada.
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