My husband and I went there for the Couples Special 4 hour Spa Package which included a couples massage, pedicures, facials and also included an awesome lunch. The staff that worked there was awesome, welcoming and very professional. However, the atmosphere of the Spa itself left a lot to be desired and there for I will not be going there again. The facilities were outdated and cramped. The noise from the pool with screaming kids was intrusive while getting our pedicures done and you could also hear the receptionist talking on the phone the whole time. The room where we ate our lunch was the waiting room which was full of people coming and going and crowded and most defiantly not relaxing to say the least. The worst part of all was you had to share the only cramped for space change room in the spa for both men and woman that held one shower and one toilet, so if its privacy and "ZEN LIKE" atmosphere you want, don't go here..... forget it!
We had the best couples massage of our lives at this lovely spa. A beautiful atmosphere, with masseuses that knew what they were doing. Loved having access to the indoor and outdoor pool facilities after our massage! Highly recommended.
I'm going to give this spa a 5/5 stars my partner and I went for a 4 hour spa service called "the two of us" for my birthday. It was great the massage was amazing, facial was great I fell asleep, we got pedicures, lunch included, and a couple of added drinks at a reasonable cost. My partner was equally as impressed with his experience he said he almost fell asleep at each station. The only hick-up was when we finished the massage because the massages are separate I got taken to the Sauna and he got taken to the lounge of the spa for our lunch (left at separate times so we missed each other). By the time I had enough of the sauna and went to look for him the he was finished eating and my food was cold. That was honestly the only hick-up, all of the girls were great, they made us feel relaxed and welcomed.
We booked in months before for a bachelorette party and had email confirmation of all our treatment schedules. When we arrived, we were advised that one of the treatments was not marked down in their pencil and paper schedule. The reception seemed unapologetic and was not eager to help us resolve this fiasco. We had to suggest shuffling/modifying treatments in order to resolve this fiasco. She did comp us for the one treatment. The only reason I didnt give one star was because the facial-lady (Teresa) gave first class service.
Perfect! Were staying at the hotel for my husbands conference so I decided to use my spare time for a massage. It was a 45 min relaxation massage with Courtney. I explained my issues with my neck and shoulders and they were certainly addressed! It was so amazing! The pressure was perfect, the experience fantastic. The rest of the staff were also friendly and helpful. I would highly recommend this spa!!
Spa at Delta Grand Okanagan is a Canadian Spa based in Kelowna, British Columbia. Spa at Delta Grand Okanagan is located at 1310 Water St, Kelowna, BC V1Y 9P3, Canada.
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