Came in for surgery to the ER. The majority of the staff was excelent and attentive with exception of one Nurse named Gloria. She was rude, unpleasant and overall ruined my experience at this hospital.If you encounter this Nurse, request another one.I hope Kelowna Hospital step their training for problem employees.
Accompanied someone to a scheduled appointment in the Ambulatory Care Department. After sitting there for over an hour finally went to make sure they knew we were waiting and were told rather abruptly to go back and wait as they were "just behind". It would have been nice to have been told there was almost a 2 hour wait. We do accept that delays can happen but it would have been nice to have been told when we arrived or at some point that things were running behind rather than be completely ignored for almost 2 hours. The nurses were not very friendly. All in all, not a pleasant experience especially when you are already worried about having to be there in the first place.
My daughter is visiting in Kelowna and ended up in emergency yesterday with severe left abdomen pain. She is someone who avoids drs and hospitals lay all costs so the fact that she was even willing to go in says how bad it was. Last night the drs were excellent and took her pain very seriously. They figured kidney stones, ovarian cyst or diverticulitis. She had a fever and an elevated white blood cell count. They sent her home with pain meds and booked her for an ultrasound at 10:15 this morning. Today the Dr. Says that she thinks its a pulled muscle (because thats going to cause a fever and high white blood cell count). She says that the ultrasound shows swelling in her left kidney but she doesnt want to do a CT scan because of radiation on her ovaries. So no x Ray, no ct scan and they send her home with pain meds saying its a pulled muscle. Crazy! Its like todays dr didnt even read the labs etc from last night. If we find out its stones and she has any lasting issues because of this then this particular Dr is going to have some answering to do to the medical board.Last night there was not one mention of a pulled muscle.
Recently had a family member in ICU and she has had two nurses so far taking care of her. Both are so attentive and sweet. They made sure when she was sedated that she was comfortable and they would readjust her on the bed to make sure she wasnt stuck sleeping in a position to long. So glad for all the positive care she received The Royal Bistro has friendly staff and great meal options !
Every time we go, the wait is at LEAST 4-5 hours for emerg. For the simplest things. Need an X-ray - 5 hours. Need an antibiotic - 4-5 hours. Broke something? You guessed it - sit there in pain for HOURS. Their wait times are absolutely ridiculous. Their parking is super expensive. The nurses are mainly grumpy. But the doctors have been decent - theyd get a 4 or 5 star, but out of the HOURS you wait to see them, you spend about 2-3 minutes with them, if that.
Kelowna General Hospital is a Canadian Hospital based in Kelowna, British Columbia. Kelowna General Hospital is located at 2268 Pandosy St, Kelowna, BC V1Y 1T2, Canada.
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